We’re Hiring! / bilingual call center agent

🚀 Kick-start your career with one of the most important banks in the United States!

We are looking for Bilingual Customer Service Agents (Voice)

Job Details

• Position: Customer Service Agent (Voice)
• Work Mode: 100% On-site
• Location: Elemento Building – Av. Calle 26 #69-72, Bogotá

(Between TransMilenio stations El Tiempo – Cámara de Comercio and Av. Rojas – Unisalesiana)

Requirements

• English level C1
• High school diploma (with or without experience)
• Night-shift students are welcome (formal studies)
• Must live in Bogotá D.C. or Soacha

Salary & Compensation

• Base salary: COP $3,210,000
• Performance bonus: Up to 20%
• Bonus may increase based on performance 🌟

Training Phase

• Duration: 6 weeks
• First 2 weeks: Virtual (computer required)
• Remaining time: On-site training
• Schedule: Monday to Friday | 8:00 a.m. – 5:30 p.m.
• Paid training at full base salary 💵

Operations Phase

• Shifts between 7:00 a.m. – 9:00 p.m.
• Generally fixed schedules
• Transportation route available for the latest shift
• 42 hours per week
• 5 working days + 2 days off (1 weekday + 1 weekend day)

Contract & Payments

• Indefinite-term contract with all legal benefits
• Monthly payment

Additional Benefits

• ✨ Performance bonuses
• ✨ Incentives and prizes
• ✨ Extra days off for birthdays and outstanding performance 🎉

🚀 Interested in applying?

If this opportunity sounds right for you, let me know and I’ll guide you through the entire process!